Exclusively Focused on Supporting You

To continue our commitment to our loyal customers, we have established a dedicated support organization with an exclusive focus on supporting and servicing the Plastic and Reconstructive Surgery (PRS) specialty.

Clinical Support

Contact Medical Affairs


After Hours Emergency
Support Available
24 hours/365 days

PRS Customer Care



Hours of Operation
8:15am – 6:00pm (EST)

Order Placement

Order Cut-off for Next Day Shipping is 4:00PM EST

Next Day Service
Before 2PM EST, orders can be emailed or called in
After 2PM EST, orders must be called in

Order Tracking

Tracking details for each customer order will be emailed within 24hrs of order confirmation

Order Inquiry / Product Inquiry

Contact us with any product inquiries or questions about your order

Pay by Credit Card

Email CC.Processing@bd.com
Add “GalaFLEX” and Invoice Number to Subject Line

Pay by Check

Make Check Payable to C.R. Bard, INC
Include Invoice Number on Memo Line
Mail Check to C.R. Bard, Inc
P.O BOX 75767 Charlotte, NC 28275

Pay by ACH

Wells Fargo Bank Account Name C.R. Bard Inc.
ABA NUMBER: 121000248