Exclusively Focused on Supporting You

To continue our commitment to our loyal customers, we have established a dedicated support organization with an exclusive focus on supporting and servicing the Plastic and Reconstructive Surgery (PRS) specialty.

Have a question about GalaFLEX™ Scaffold?
Get in touch with your Plastic Surgery Navigator!

Find your navigator


Reach out to your Plastic Surgery Navigator today! Your navigator serves as your concierge to navigate BD.
What does that mean? That means you have a dedicated resource within BD to provide you with support beyond the procedure, who you can call, text or email to have any of your GalaFLEX™ Scaffold questions answered. Things like technical product inquiries, product literature requests, new account initiation, urgent order fulfillment, product returns, and more.
Do you have a question? Give us a call and we will help you “navigate” BD and lead to your greater success with GalaFLEX™ Scaffold!

Already use and love GalaFLEX™ Scaffold?
Ordering information is below.


Hours of operation
8:15am – 6:00pm (EST)

Next day service
Before 2PM EST, orders can be emailed or called in
After 2PM EST, orders must be called in

Order cut-off for next day shipping is 4:00PM EST

Trying to pay a GalaFLEX™ Scaffold invoice?
See below for options.

Pay by credit card
Email CC.Processing@bd.com
Add “GalaFLEX” and Invoice Number to Subject Line
Include the total amount to be charged to card

Pay by check
Make check payable to C.R. Bard, Inc.
Include Invoice Number on Memo Line
Mail check to C.R. Bard, Inc.
P.O. Box 75767 Charlotte, MC 28275

Pay by ACH
Wells Fargo Bank Account Name:
C.R. Bard Inc.
ABA number: 121000248
Deposit account number:

Still have billing questions?
Reach out to your Plastic Surgery Billing Liaison today.

Contact your PRS Billing liaison for all billing/credit related inquiries
833.342.2073 (opt 2)

Have a medical question?
Our Medical Affairs team is available 24/7 to answer urgent questions and clinical inquiries!

For clinical inquiries and urgent questions


This team provides support 24 hours/365 days