Exclusively Focused on Supporting You

To continue our commitment to our loyal customers, we have established a dedicated support organization with an exclusive focus on supporting and servicing the Plastic and Reconstructive Surgery (PRS) specialty.

Clinical Support

1-800-562-0027 Opt 4

PRSmedicalaffairs@bd.com

After Hours Emergency
Support Available
24 hours/365 days

Contact Medical Science Liaison (MSL)

Find MSL by State/Region using the Find Your Support Team search

Find Your Team

PRS Customer Care

1-844-823-5433

PRSorders@bd.com

Hours of Operation
8:15am – 6:00pm (EST)

Order Placement

Order Cut-off for Next Day Shipping is 4:00PM EST

Next Day Service
Before 2PM EST, orders can be emailed or called in
After 2PM EST, orders must be called in

Order Tracking

Tracking details for each customer order will be emailed within 24hrs of order confirmation

Order Inquiry / Product Inquiry

Contact us with any product inquiries or questions about your order

Pay by Credit Card

Email CC.Processing@bd.com
Add “GalaFLEX” and Invoice Number to Subject Line

Pay by Check

Make Check Payable to C.R. Bard, INC
Include Invoice Number on Memo Line
Mail Check to C.R. Bard, Inc P.O BOC 75767 Charlotte, NC 28275

Pay by ACH

Wells Fargo Bank Account Name C.R. Bard Inc.
ABA NUMBER: 121000248
DEPOSIT ACCOUNT NUMBER: 201864082-1930