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Your partner
in soft tissue support 

BD is committed to providing an innovative portfolio, services and solutions that focus on advancing outcomes — for patients, clinicians and health systems. 

Customer Support 

Plastic and Reconstructive Surgery Customer Success Navigators

We take care of product-related details so you can focus on helping your patients heal stronger. Our dedicated customer support experts are exclusively focused on supporting and servicing the Plastic and Reconstructive Surgery (PRS) specialty. Call or text your region’s Customer Success Navigator with technical product inquiries, product literature requests, new account initiation, urgent order fulfillment and product returns.

Find your Navigator

West Territory

Molly Hopkins

Molly.Hopkins@bd.com 

415.203.8255

Central Territory

Dylan Smyth

Dylan.Smyth@bd.com

817.304.8576

Eastern Territory

Julia Bastow

Julia.Bastow@bd.com

727.220.7566

Connect with our team of medical affairs specialists 24 hours a day, 365 days a year via email or phone for answers to medical inquiries and urgent questions on GalaFLEX™ Scaffold and related procedures. 

Medical Information

Connect with our team of medical affairs specialists 24 hours a day, 365 days a year via email or phone for answers to medical inquiries and urgent questions on GalaFLEX™ Scaffold and related procedures. 

On-call
medical support

medical.information@bd.com

800.555.7422

24/365 Medical information 

Contact us

Ready to elevate your plastic and reconstructive surgery? Let’s get started.
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